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Welcome to Our New Support Site
Posted by Ty Woods on 23 January 2012 04:49 PM

Welcome to the New Support System!

You may have noticed the look of has changed a little bit... Not to worry though, you're still in the right place!


New Knowledge Base Articles and Current News Topics can be found at the top of the home page. We'll be updating these frequently to help you find answers to common questions quickly. 

Our new support ticket system is designed to benefit both our customers and support staff by providing better levels of control, monitoring & tracking for each.

You may use the 'Submit a Ticket' button to contact us at anytime.

Over the coming months we will also be building step-by-step troubleshooting guides to help our customers solve common filtration installation and maintenance problems, stay tuned!

We hope to better serve our customers with this new system and look forward to more streamlined and 'FAST' paced support process with these new tools.



The Family

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Helping the Environment by Using a Water Filtration System
Posted by Ty Woods on 18 January 2012 02:26 PM
The environment has been drastically affected by waste over the past few decades to the point that it has become a problem. The landfills in the U.S. have continued to grow to enormous size and the rates for recycling have remained dismally lower than one would like. This problem is largely due to the number of plastic bottles and containers that are not properly disposed of every day. The fact that thousands of consumers dispose of these bottles improperly only adds to the problem for the environment and creates more trash than we know what to do with.
In a 2001 report of the WWF (or World Wildlife Fund), there were over 1.5 million tons of plastic distributed for the bottling of 89 billion liters of water that year. This has increased every year since. This staggering amount exacerbates the waste problem by adding to the number of unused plastic bottles that are thrown into landfills and never recycled. Not only are there too many bottles produced and discarded each year, but the amount of energy that is needed to manufacture them is overwhelming. Bottled water companies use a large number of unregulated resources in their production of the billions of bottles, and this has had a serious impact on the environment. It has been suggested by the WWF that bottled water companies use local bottling facilities in an effort to lessen the fuel expenditures for transporting the bottles. 

How you can help

There are things that consumers can do to help reduce their impact on the environment. One of the best ways, of course, is to always recycle your plastic bottles and containers, and assure that they are taken to a recycling facility and prepared for future use. Another way is to wash your water bottles out and reuse them. This is a great way to reduce the number of bottles being thrown away improperly, although it is recommended that you only reuse your bottles once due to slow contamination of the water from the bottle over time. Besides all these other good ideas, there is one major way you can have an impact, and that is with a water filtration system.
By using a water filtration system you are not only helping the environment by reducing the disposal of plastic bottles, but you are also helping yourself. Water filtration systems are ideal for homes as well as businesses. They remove as many or more dangerous contaminants than the large-scale industrial purification methods out there. Remember, the large water treatment facilities cannot always control dangerous outbreaks of certain bacteria. The water that the home filtration systems produce is not subject to phthalate contaminants, and the systems can remove cryptosporidium, a chemical that neither the water treatment facilities nor bottled water companies can completely filter out. Tap water is not anywhere close to being clear of contamination. Sickness and even death from certain contaminants are what initially began the bottled water revolution and sparked controversy over harmful chemicals in the tap water used throughout the United States.
Drinking home filtration system water is also very economical and reduces the cost of constantly purchasing bottled water. Although you need to replace your filter for your system every so often, if you added up the cost to replace these compared to how much and how often you actually buy bottled water you would probably be very shocked. Water filters are also more energy efficient since they use no more energy than is already required to propel the water through a home’s plumbing system. They can also circumvent many of the environmental problems that the bottled water industry causes.
Purchasing water filters can also help the environment by putting more money back into the economy instead of into the cost of recycling and cleaning up the mess from improper disposal of bottles. This extra money could help aid in other environmental efforts like helping endangered species, protecting the rain forests and defending other of Earth's natural habitats.
Water filters are cost-efficient, good for your overall health and safe for the environment, as well. Helping to reduce the waste from unrecycled plastic bottles will allow the environment a chance to clean up and begin to change for the better. Reducing, reusing and recycling are important ways to begin your personal environmental turnaround, but putting a good water filtration system in your home is one of the best ways to make a powerful impact in one move.

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Health, Water Filters and You
Posted by Ty Woods on 18 January 2012 02:24 PM

If you are health conscious and desire to live a long and healthy life, it's important to consume a sufficient quantity of safe and healthy water everyday. When we don't get enough water, or the water that we take in is contaminated, our bodies aren't able to function at their maximum efficiency. The human body is made up primarily of water (70%), and must have water to survive and thrive.

Water is the most basic substance our bodies need to function. It's impossible to truly be in good health without getting enough water. On average, most people don't consume nearly as much water as their bodies really need, and many people exist in a constant state of some level of dehydration.

Even individuals who do consume enough water often put their health at risk by consuming the wrong kind of water. Unfiltered water is contaminated with chlorine, volatile organic compounds, lead, and other potentially harmful substances. Consuming contaminated water is dangerous, and certainly prevents people from being able to enjoy the health benefits of water.

When it comes to drinking water for wellness, it's certainly just as important to consider the quality of the water one is consuming as it is to make sure one is getting a sufficient quantity of the life sustaining liquid. The best way to make sure your body is able to function at peak capacity is to drink a sufficient quantity of thoroughly filtered water every day. You'll stay hydrated and won't have to worry about ingesting contaminated water that can be harmful to your health.

So what is the best source of filtered, healthy water then? The first answer for many people would be "bottled water". However, bottled water, due to several factors, is clearly not a healthier or purer alternative to tap water. Also, bottled water is outrageously expensive when compared to the cost per gallon of tap water. If one is choosing only between tap water and bottled water, tap water is plainly the more economical, and, in many cases, the healthier choice. Despite this assertion, tap water does not remain without its problems. The concerns over the quality and safety of tap water that sparked the growth of the bottled water industry are still entirely present. Tap water is nowhere near free from dangerous contaminants.

Tap water and even bottled water are flawed resources for healthy water – What about Water Filters?

Water filters currently provide the best and healthiest solution to the problems of both bottled water and tap water.

It's best to take a quick look at the good reasons why people choose to have their home water filtered. Some consumers simply want filters to remove what makes water smell or taste funny. Among the contaminants that do so and which filters can control are iron, particulates and chlorine, according to NSF International, an independent, nonprofit group that evaluates filters and certifies that they meet standards for removing substances from water.

Water filters remove more dangerous contaminants than any other purification method, and they are uniquely designed to work with municipally treated water. The water they produce is not subject to phthalate contamination, and filters are able to remove cryptosporidium from drinking water, a feat that neither municipal water treatment plants nor bottled water companies have yet to manage successfully.

Also, drinking filtered water is a far more economical practice than drinking bottled water. The pure water product of a water filter costs very little more than untreated tap water. Furthermore, because water filters use no more energy than is already required to propel water through a home’s plumbing system, they circumvent several of the environmental problems of the bottled water industry. Using a water filtration system means you will not be contributing to plastic recycling and disposal issues either.

At this point in time, there is simply no better choice-for purity and economy-than filtered water.

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Filtered Water Versus Bottled Water
Posted by Ty Woods on 18 January 2012 02:22 PM
Many people have become concerned with the quality of drinking water and for good reason. Even with city water filtration centers, the trace contaminants contained in tap water can be significant. For those who get their home water supply from a well, they need to be concerned with the contaminants that make their way into the ground water system as well as into the well itself.
Water is the essence of life but contaminated water can result in any number of health issues and complications. The quality of the water that you consume, cook with, use to wash clothing, and bathe in is important to your overall well-being. Directly consuming contaminated water is, of course, the strongest concern. Bathing with and washing clothing in contaminated water can also have consequences for your health.
While bottled water can allow you to have clean drinking water that is free from most of the contaminants and chemicals that are found in tap water, it doesn’t allow you to have the same quality of clean water available for other essential tasks like cleaning your home, washing your clothes and dishes, cooking, and bathing. Filtering your home water does make it possible to accomplish all of these things without concern for the quality of the water you use.
Many of those who have concerns about the quality of their drinking water are also concerned with the environment in general. For these individuals, bottled water is a poor choice. Bottled water certainly has its place. It makes it possible for you to have a healthy alternative to purchase from machines while out and about. It also makes it easy to carry water with you but there are other ways to have fresh water available when not at home. You can carry your own water bottle with you and fill that bottle with filtered water from your own home.
For those who are truly concerned with the environment, bottled water is actually among the common contributors to the problems we all face. Many of the companies that produce bottled water actually use chemically-treated water from city water plants as their source water. This process does not remove the potential that you are consuming the same chemicals that are contained in your own home tap water.
Additionally, you have to think of the environmental impact of the bottling process. Bottled water companies have large plants that use extensive energy. They are a drain on the world’s natural resources. Not only do these plants use a lot of electricity, natural gas and other resources but it also takes almost three times as much source water to produce a single bottle of water. Using a home filtration system is a more efficient process. It allows you to have clean water with the least amount of negative impact on the environment.
You should also keep in mind that bottled water requires the use of plastic in the bottling process. Millions of bottles are produced for bottled water every day in the United States. Some of these bottles are recycled. Still more are among the contents of landfills across the country. Plastic takes hundreds of years to degrade, leaving landfills full of materials that will contaminate the Earth for generations.
The negative impact of bottled water doesn’t end in the production process or in the discarding of empty bottles. The transportation required in the bottled water industry also contributes to the negatives associated with bottled water. Water is transported in vehicles that use fuel and produce harmful effects for the environment.
There’s no doubt that filtering your own home water is a more environmentally sound option than purchasing bottled water. Clean drinking water is better obtained through the use of a home filtration system. Not only do the producers of bottled water use chemically treated water to create bottled water but you should also realize that pure drinking water can’t be obtained from a bottle. The bottle itself leaves trace chemicals in the water, especially when you consider that the bottles are often stored for months at a time. The bottles go through various temperatures before the water is sold and consumed which only increases the process of chemical contamination.
Bottled water can also be expensive. Purchasing enough water for drinking alone can be a financial drain for a family. Having clean, pure water for all your other needs is financially infeasible through the purchase of bottled water. The use of in-home water filtration makes it possible to have clean water for all your needs for a reasonable amount of money.

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Contaminants Removed by Water Filters
Posted by Ty Woods on 18 January 2012 02:20 PM
In most First World countries. the water supplied by the public water system is safe for drinking and consumption. However, the extensive use of chemicals in the purification process and the fact that the water travels through long pipelines before it actually reaches your home mean that there is never a 100 percent guarantee that it is safe. Sometimes, the water may look clear but has a funny taste. You could have rust in your pipes which resulted in some discoloration and contamination of the water. A crack or break in the pipeline could have allowed external material into the water. For this reason, many people place water filters in their homes in order to further purity the water. 

What Is Considered a Contaminant in Water? 

A contaminant is anything that alters the quality of the water. It need not necessarily have adverse health implications; it could just affect the taste or clarity of the water. Most often, people will look at a glass of water and if it is clear think that it is safe to drink. However, a glass of water from just about any stream or dam can look deceptively clear. The next best indicator would be to smell the water. If it has a sour or musty smell, it could be contaminated. You should be able to quickly pick up if it has a strong chemical smell and will then know that it is not safe to drink. In the same way, the water supply from your faucet could appear to be clear but could still be contaminated. Even if it appears and smells safe, you can never know what microorganisms are in the water. Being extra cautious is the only way to ensure that the water you consume is safe. Many people use household filters to provide them with added protection. Let us take a look at some of the contaminants that water filters would remove from your water supply. 

Harmful Bacteria and Microorganisms 

Water contains many microorganisms. While water treatment plants use chemicals to kill off the most harmful of bacterial organisms, not all are eliminated. Some organisms may live in the pipeline system which means that they remain unaffected by the chemicals that were used to treat the water in the plant. From time to time, there could be a break in the water main. Pipes could become cracked or broken and various environmental contaminants could filter into the water supply. These contaminants could include sewage, industrial waste, bio organisms and a wide range of bacteria. Even once the damage to the pipeline is fixed, it could some time before the contaminants are flushed from the system. The resulting bacteria will in the meantime flow through to your home and could cause members of your family to become ill. A water filter in your home provides an additional barrier again bacteria and other harmful microorganisms. 

Iron Content in Water 

It is very difficult for water treatment plants to remove all the iron content from the water. In fact, by law, they are not required to either. Only iron content above a certain level is considered to be harmful to humans so if iron levels are below a certain volume, the water is considered safe to use. However, iron gives water a distinctive metallic taste and smell and can sometimes discolor the water turning it a reddish brown.  You may find that your household pipes have rusted over time. While the water supplied from the municipality might be clean, the iron content could be drastically increased by the rust from your pipes. Once again, an inline or faucet water filter can help to trap these contaminants and make the water in your home safe for drinking. 

Chlorine Levels in Domestic Water

Chlorine is the chemical most often used to treat water. Many people are familiar with chlorine in powder or liquid form used to keep pool water sparkling and clean. In drinking water, the smell of chlorine is less obvious than in a swimming pool but often there is a chemical residue that remains. Chlorine is very effective in removing bacteria and harmful materials from the water and is an essential part of public water clarification systems. However, this can result in a slight chemical taste that can be unpleasant. Most home water filtration methods do not use chlorine. Rather, they use various natural filtration methods which are very effective in treating the water. This results in not only clearer looking water but also far better tasting water. Once you become used to the taste of filtered water, you will appreciate the difference and rarely revert to ordinary tap water again.  

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