Customer-Support

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  • Recycling Water Filters

    How to Recycle Water Filters Can you recycle water filter cartridges?We get asked this question a lot. Many people are concerned about switching from bottled water to filtered water because plastic...

  • Affiliate Program Overview

    AFFILIATE PROGRAM If you are looking for an easy way to make your website work harder for you, look no further than WaterFiltersFAST.com’s affiliate program. Getting started is simple, and it can p...

  • What Is a Micron Rating?

    The average size of the openings between pieces of the filter media are represented in microns. For example, a 20-micron filter has larger openings than a 5-micron filter. Consequently, the 20-micr...

  • I received my package but not all the contents of my order.

    With the large variation of products offered by WaterFiltersFAST.com we sometimes ship items from satellite warehouses in our network. Additionally some items may require lead time to manufacture u...

  • Selecting and Using Water Treatment Devices

    Many consumers have difficulty determining whether they actually need a water treatment system or they are not sure what type of system would be best for them. The choice regarding whether or not t...

  • My Tracking Number Says Delivered, But I Don't Have My Item

    Usually in a case like this, we ask the recipient to check a few things…   Is there anyone else in the household that may have rec’d the package and put it away without telling you? Is there an un...

  • My tracking number is returning an error.

    If your tracking number begins with a '9' and the on site system is returning an error you may have a FedEx based tracking number.  In some cases FedEx uses USPS tracking numbers inside it's networ...

  • How To Reset your Refrigerator Filter Indicator Light

    Some people are not aware that after you change your refrigerator water filter, there are two more steps that should be taken to complete the water filter change process. Step 1: Reset your water f...

  • How to Replace a Refrigerator Water Filter

    Changing your water filter is very easy. Most water filters come with installation instructions. Most filters are easily removed. Make a 1/4 turn the left to unlock the filter and then pull it out ...

  • Selecting the Right Filter

    Household water filters generally fall into one of two categories: point-of-entry units, which treat water before it gets distributed throughout the house; and point-of-use units, which include cou...