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Latest activity by Customer-Support
  • Customer Support created an article,

    Affiliate Program Overview

    AFFILIATE PROGRAM If you are looking for an easy way to make your website work harder for you, look no further than’s affiliate program. Getting started is simple, and it can p...

  • Customer Support created an article,

    My Tracking Number Says Delivered, But I Don't Have My Item

    Usually in a case like this, we ask the recipient to check a few things…   Is there anyone else in the household that may have rec’d the package and put it away without telling you? Is there an un...

  • Customer Support created an article,

    My tracking number is returning an error.

    If your tracking number begins with a '9' and the on site system is returning an error you may have a FedEx based tracking number.  In some cases FedEx uses USPS tracking numbers inside it's networ...

  • Customer Support created an article,

    I received my package but not all the contents of my order.

    With the large variation of products offered by we sometimes ship items from satellite warehouses in our network. Additionally some items may require lead time to manufacture u...

  • Customer Support created an article,

    Recycling Water Filters

    How to Recycle Water Filters Can you recycle water filter cartridges?We get asked this question a lot. Many people are concerned about switching from bottled water to filtered water because plastic...

  • Customer Support created an article,

    How To Reset your Refrigerator Filter Indicator Light

    Some people are not aware that after you change your refrigerator water filter, there are two more steps that should be taken to complete the water filter change process. Step 1: Reset your water f...

  • Customer Support created an article,

    How to Replace a Refrigerator Water Filter

    Changing your water filter is very easy. Most water filters come with installation instructions. Most filters are easily removed. Make a 1/4 turn the left to unlock the filter and then pull it out ...

  • Customer Support created an article,

    What Is a Micron Rating?

    The average size of the openings between pieces of the filter media are represented in microns. For example, a 20-micron filter has larger openings than a 5-micron filter. Consequently, the 20-micr...

  • Customer Support created an article,

    Selecting the Right Filter

    Household water filters generally fall into one of two categories: point-of-entry units, which treat water before it gets distributed throughout the house; and point-of-use units, which include cou...

  • Customer Support created an article,

    Selecting and Using Water Treatment Devices

    Many consumers have difficulty determining whether they actually need a water treatment system or they are not sure what type of system would be best for them. The choice regarding whether or not t...